You've done it: You've clicked the "Order" button and soon you'll be able to call your new Tesla your own. But what if you change your mind? What if Tesla makes essential changes or the car doesn't meet your expectations at all when it arrives?
In these cases, you can exercise your right of withdrawal and cancel your Tesla order. We explain what you need to consider.
How to cancel a Tesla order: Here's how to cancel your Tesla purchase
Since Teslas are generally ordered online, you have the right to withdraw from the purchase within 14 days of receiving the goods, just as with any online shop. This is to ensure that you can thoroughly examine the features of the purchased product (in this case, the car) before you make your final decision.
Should you decide against purchasing your Tesla, you have up to 14 days after delivery to submit your cancellation to Tesla. Theoretically, this can even be done verbally, but it is of course better to do so in writing. A simple letter to Tesla stating that you wish to cancel the purchase contract is sufficient. Providing a reason is not required.
Tesla then has 14 days to refund the purchase price; after that, the company automatically enters a debt collection process. In default. In the meantime, you should return the vehicle, including keys and documents, to where you received it. picked up have.
By the way: As long as a final invoice is not yet available in your account, you can change your Tesla order and thus potentially avoid a cancellation. – or you invest in practical items Accesories and thus overlook any shortcomings.
Canceling a Tesla order (100 Euro): Will I get my order fee back?
If you wish to cancel your Tesla Model Y order, even if you haven't yet received your vehicle and therefore haven't paid the purchase price, this is of course also possible via cancellation. The order fee, formerly €100 and now €250, must also be refunded within 14 days.
Canceling a Tesla order: Costs
In principle, Tesla must refund the full purchase price. However, the manufacturer can claim compensation for depreciation that occurs if you use the vehicle more extensively before returning it than was necessary to test its features – in most cases, this applies if you cancel the purchase with Tesla but have already driven a relatively high number of kilometers.
Tesla typically uses this method. 55 cents per kilometer driven on, what This might be a bit too much. However, one should consider whether the often small sum is worth the potential hassle of an appeal.
User reviews They also show that Tesla can achieve up to 20 Tesla claims a percentage of the purchase price as a loss if the vehicle has already been registered. This demand is excessive and should be rejected outright. Experience shows that Tesla usually waives the claim without much trouble when this is the case. If Tesla does not refund the purchase price within the specified timeframe, it is advisable, as a last resort, to consult a lawyer – the costs of which Tesla is generally required to cover.
If you are unsure whether you should If you want to cancel your Tesla order, take a look at the many Tesla advantages and the great Community in Germany – perhaps you'll reconsider then.
Have you ever cancelled an order? Share your experience in the comments.
Source of featured image: Makara Heng















1 Comment
Dietmar Teetzen
Am 10.11.2023 habe ich den Kauf eines Tesla Y innerhalb der Frist storniert und warte bis Heute den 15.01.2024 auf die Erstattung des Kaufpreises in Höhe von 50.200€
In den Tesla Geschäftsbedingungen steht das es 30Tage dauern kann und nach Anruf im Store Holzwickede sagt man mir es könnte 60Tage dauern!Das ist doch nicht normal!
Also weiter warten?
Am 10.11.2023 habe ich den Kauf eines Tesla Y innerhalb der Frist storniert und warte bis Heute den 15.01.2024 auf die Erstattung des Kaufpreises in Höhe von 50.200€
In den Tesla Geschäftsbedingungen steht das es 30Tage dauern kann und nach Anruf im Store Holzwickede sagt man mir es könnte 60Tage dauern!Das ist doch nicht normal!
Also weiter warten?